Privacy Policy

This Privacy Policy explains how Futurenostics (“we”, “us”, or “our”) collects, uses, and protects information when you use the Visenre mobile app and related services.

Visenre helps authorized users monitor vehicles and sites through live camera feeds, recorded footage, entry/exit activity, and related alerts. We only collect what we need to run that service and keep accounts secure.

Questions? Contact us at support@futurenostics.com.

1. Who this applies to

This policy applies to people who use the Visenre mobile app and related services we provide for that app.

Visenre is intended for business and operational use by authorized users. It is not directed at children under 13, and we do not knowingly collect personal information from children.

2. Information we collect

Account information

When you sign in, we collect the credentials needed to authenticate you (such as username/email and password). We use this to verify your identity and give you access to the sites and cameras you’re allowed to see.

Session and security information

After login, we keep a session token (and related auth data) so you stay signed in and can securely call our servers. This may be stored on your device using secure storage.

Device and push notification information

If notifications are enabled, we may collect a device push token and basic device information needed to deliver alerts (for example, entry/exit or system notifications).

App usage and technical information

To keep the app working, we may process technical details such as:

• app version and device type/OS
• network connection status
• crash or error logs
• timestamps of requests to our servers

We do this to fix bugs, improve reliability, and protect the service.

Monitoring content you access through the app

Visenre shows live video, recordings, and site activity for cameras and locations connected to your organization. That monitoring content is part of the service your organization uses. We process it so authorized users can view live streams, replays, and related events.

Visenre does not use your phone’s camera to film you for our own marketing. Camera, microphone, Bluetooth, or similar permissions (if requested by the app) are used only to support features like streaming, playback, or device connectivity for the monitoring product.

Information we do not sell

We do not sell your personal information.

3. How we use your information

We use the information above to:

• create and manage your account access
• show live and recorded camera feeds you’re authorized to view
• send in-app and push notifications related to monitoring activity
• operate, maintain, and improve the app
• troubleshoot problems and keep systems secure
• meet legal or compliance obligations if required

4. How we share information

We may share information only in these situations:

• With your organization / account administrators — as needed for the monitoring service they manage
• With service providers who help us run the app (for example hosting, push notification delivery, or infrastructure providers), under obligations to protect the data
• For legal reasons — if required by law, regulation, or to protect rights, safety, and security
• Business changes — if we merge, reorganize, or transfer related assets, information may move as part of that process

We do not share your information for unrelated advertising.

5. Data storage and security

We store account and service data on our servers and with trusted infrastructure providers. We use reasonable technical and organizational measures to protect information (such as secure transmission and access controls).

No method of transmission or storage is 100% secure. If you believe your account has been compromised, contact us right away at support@futurenostics.com.

6. How long we keep information

We keep account and service data for as long as your account is active and as needed to provide Visenre. Monitoring footage and event history may be retained according to your organization’s settings and our operational needs. When data is no longer needed, we delete or anonymize it where practical, unless we must keep it longer for legal reasons.

7. Your choices and rights

Depending on where you live, you may have rights to:

• access the personal information we hold about you
• ask us to correct inaccurate information
• request deletion of your account or personal data
• withdraw consent where processing is based on consent (for example, push notifications — you can usually turn these off in device settings)

To make a request, email support@futurenostics.com. We may need to verify your identity before acting on the request. If your access is managed by an employer or organization, some requests may need to go through your administrator.

8. Third-party services

Visenre may rely on third-party services to operate (for example cloud hosting and push notification platforms). Those providers process data only as needed to provide their services to us, and their own privacy terms may also apply to their platforms.

9. International processing

Our servers or service providers may be located in different countries. If you use Visenre from another region, your information may be processed outside your country, subject to applicable safeguards and laws.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we’ll change the “Last updated” date at the top. If changes are significant, we may also notify you in the app or by email when appropriate. Continued use of Visenre after an update means you acknowledge the revised policy.

11. Contact us

Futurenostics
Email: support@futurenostics.com